FAQ & Troubleshooting Tips

Ensure that you have the most up-to-date release as shown in the 'Downloads' page. Any improvements or problems resolved after the first release of the program on January 31 is addressed via a single, cumulative update since the first release.


(Some tips on the T1 may apply to other products as well).

T1 Personal Tax FAQ

T2 Corporate Tax FAQ

T4/T4A/T5 preparation FAQ

Forum (The Forum contains questions and answers from other VisualTax Users)

If you have problems installing (unzipping) the downloaded files via a double click then click here for more installation instructions.