Any improvements or problems resolved after the first release of the program in Feb 1, 2003 is addressed via a single, cumulative update since the first release.
| Question/Problem | Answer |
| 'Employer not found' message. |
After deleting an Employer do not use the same three character code for a new Employer/Payer. |
| T5 slip printout does not show any data |
Most likely you are running Acrobat 9.3 or later version that has more security and blocks the figures. Un-check the enhanced security check box in Acrobat as follows: Run the Acrobat Reader and click on Edit-> Preferences -> Security (Enhanced) and un-check the 'Enable enhanced security' box. |
| T4 amounts do not seem to align in the boxes |
On the Government copy there is no need. Revenue Canada uses Optical Character Recognition equipment (OCR) to read the amounts included inside the big pink boxes (not the small spacing boxes). |